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“Sir Jim Ratcliffe Calls for Higher Standards of Cleanliness at Manchester United Facilities”

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Manchester United’s facilities have come under criticism from Sir Jim Ratcliffe, the owner of INEOS and a minority stakeholder in the club. In an email sent to all staff, Ratcliffe expressed his disappointment with the lack of tidiness at Old Trafford stadium and the Carrington training facilities. He described one area as a “disgrace” and stated that the cleanliness standards at United would not be acceptable at INEOS.

Ratcliffe emphasized that it is crucial for an elite sporting organization like United to maintain the highest levels of cleanliness and tidiness. He pointed out that the poor impression it gives to visitors, including parents of young footballers, potential signings, and the press, is unacceptable. Ratcliffe’s email is part of his efforts to set a new tone and culture within the club, focusing on performance, standards, discipline, and outcomes.

The response to Ratcliffe’s email was mixed among staff members. Some considered the feedback insulting and over-the-top, while others believed it was necessary to address the under-performing colleagues within the organization. Ratcliffe’s approach mirrors his strategy at INEOS, where underperformance can lead to consequences such as canceled Christmas parties.

INEOS acquired a 27.7% stake in Manchester United in a deal worth over $1.3 billion. With their significant investment, they are overseeing structural changes in leading football operations at the club. INEOS aims to implement improvements across the board and change the overall culture at United.

This focus on improvement extends beyond the football side of the club. INEOS has hired consultancy firm Interpath Advisory to review United’s business and operational costs. They are also revamping the player-recruitment model. The club has already made efforts to lower expenditure, including removing company credit cards from staff members and asking them to contribute to their own travel and food costs.

However, this is not the first time United has faced criticism regarding its facilities. In December 2023, the club’s food hygiene rating for Old Trafford was downgraded after guests at a corporate event were served raw chicken. The Food Standards Authority (FSA) ruled that the club’s management of food safety required “major improvement.” The incident resulted in the food hygiene rating for Old Trafford being reduced to one out of five.

Overall, Ratcliffe’s email highlights the need for improvement and sets the stage for significant changes at Manchester United. With INEOS overseeing various aspects of the club’s operations, they are aiming to bring about a new culture and raise standards across the board.

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