Liverpool fans recently faced issues while using the club’s ticket page on the website. The club acknowledges the frustrations this has caused supporters. The ticketing system underwent a revamp during the off-season, and it encountered its first problems when the registration period opened for league games earlier this year.
To register their interest in games until December 31, members are required to visit the website and participate in a ballot to determine their success. The registration period was open from June 26 to July 2. While there was no need for supporters to rush to the website, many did so, resulting in various issues with the process.
These issues ranged from being placed in multiple queues that extended beyond 30 minutes to items in the basket becoming void and system crashes. It was far from a smooth process for everyone involved.
The Spirit of Shankly supporters group received numerous complaints regarding the ticket registration and promptly brought them to the attention of the club. The group also mentioned that Liverpool is actively working to fix the problem and identify what went wrong. The club understands the frustrations experienced by fans.
Over the years, there have been consistent problems with the ticketing system and process, often causing frustration during ticket sales. Despite the revamped system, there are still some kinks that need to be ironed out by the club before it faces a surge in traffic during future ticket sales.
If any supporters encountered issues during the registration process, Spirit of Shankly encourages them to email their concerns to [email protected] This way, they can ensure that the relevant department is informed about the problems.
Overall, Liverpool fans faced difficulties while using the ticket page on the club’s website. The club acknowledges these issues and is actively working on resolving them. The revamped ticketing system still requires some adjustments to provide a smoother experience for supporters during ticket sales in the future.